This is a real Guildia cockpit.

Bright Smile Dental is synthetic — the software is not. Same brain, same guardrails, same queue a real office manager sees. It resets every night, so poke anything.

This is the approval queue.Every message the AI wants to send waits here for a human — nothing goes to a patient un-reviewed. That's the product's core promise, not a setting.

RecallEmmaAwaiting approval

Hi Emma, it's Bright Smile Dental. It's been about 7 months since your last cleaning — we'd love to see you again. Reply YES and we'll find a time that works. Reply STOP to opt out.

RecallLiamAwaiting approval

Hi Liam, it's Bright Smile Dental. Our records show you're due for a check-up. Reply YES and we'll get you scheduled. Reply STOP to opt out.

BackfillOliviaAwaiting approval

Hi Olivia, it's Bright Smile Dental. A hygiene appointment just opened up Thursday at 2:00 PM with Dr. Chen. Reply YES if you'd like it and we'll hold it for you. Reply STOP to opt out.

FAQ replyNoahAwaiting approval

Great question! We're in-network with Delta Dental, Cigna, and MetLife — and we file claims for you either way. Want us to run a quick benefits check before your visit?

Rejected by the office manager

Hey Logan!! Long time no see!!! Come get those pearly whites polished!!!

Rejected in review: wrong tone (demo shows the human catching it)

This is the moat. During onboarding, Guildia cross-examines every source — your documents, your website, your own answers — and refuses to go live with contradictions. Here it caught one:

Blocking conflict — found before go-live

Your uploaded cancellation policy says 48 hours notice, but the interview answer says 24 hours — which is current? (Found by cross-examination before go-live.)

A patient would have gotten two different answers. No other tool looks for this.

Nothing launches half-ready. The Launch Check scores whether the assistant can actually answer what patients ask — and blocks go-live until the emergency protocol is confirmed word-for-word.

Common-questions coverage

Measured by asking the assistant real patient questions — not by counting documents.

And this is why practices pay. Open chairs are money on the table — Guildia fills them from your own recall list and waitlist, one approved message at a time.

8 open chairs in the next two weeks

Estimated production value if filled

$2,260

Your practice could be here in an afternoon.

The onboarding interview learns your practice, finds your contradictions, and won't go live until it's ready.